COVID-19 Policy

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Covid -19 Policy for guests staying at Heywood Hall


  • Hard surfaces will be cleaned and disinfected.      All contact points will be disinfected
  • All crockery and cutlery will be washed in the dishwasher between guests. All pans will be washed and disinfected
  • Any permanent soft furnishings will be steam cleaned or sprayed with disinfectant
  • All bed linen will be washed at 60° and steam finished for extra protection. We ask guests to strip their own beds
  • There will be a limited supply of DVD’s in the suite which will have been sanitised, you are welcome to bring your own
  • Cleaning products will be provided for guests use, as usual, and hand sanitisers will be available in the building.
  • If you have symptoms before your stay, you must tell us and cancel your trip. If you begin to feel ill while you are with us, please let us know immediately.
  • Arrivals: Please do not arrive before 4pm. Please text or email us with your arrival time so we are available to show you to your suite, at a safe distance.
  • We will be wearing appropriate PPE when necessary, i.e. cleaning.
  • At Heywood hall, we are part of the community of Denstone, please respect social distancing measures whilst you are in the village or at the Farm Shop or Tavern Pub.
  • The Denstone Hall farm shop and cafe is open and you are able to preorder groceries online for collection on your arrival. Information can be found on their website
  • Our outside areas are available to guests and seating will be regularly cleaned & sanitised.