Here’s some FAQs and top tips to help you get the most out of your visit to Alton Towers:

FAQs

What is Alton Towers address?
Alton Towers is located at Farley Lane, Alton, Stoke-on-Trent, Staffordshire

What are Alton Towers opening times?
Opening times vary, so it’s best to check here

Where can I find an Alton Towers map?
Have a click on this link and you’ll see the most up-to-date map there is

What is Alton Towers postcode?
Their postcode is ST10 4DB. If you’re using sat nav don’t be surprised if you find you’re travelling down some very rural roads. The theme park is on the side of a fabulous area called The Churnet Valley.

Tell me about Alton Towers Weather
The theme park is in Staffordshire – the middle of England. As such the weather can be changeable. Follow this link to get the latest forecast

Top Tips

1. Check out the park map on your way in and plan out your day to insure you will have time to do everything you would like to.
2. Use the electronic queue boards which tell you how long queues are around the park, this will save you time walking to a ride and finding out there’s a 2 hour queue which you don’t want to do.
3. Take your time when walking around the park, there’s no need to rush, spend time looking at the surroundings.
4. Interact with the staff, smile and say hello to them, it all adds to the magic of the day!
5. Use the park’s queue cutting systems; Fastrack, Parent Queue Share and Single Rider Queues.
6. If you would like a Fastrack ticket to cut the queues, you will need to purchase one on entry to the park or early on at one of the Sales and Information booths, as they soon run out.
7. If there is a large queue for a ride (1 hour +) early on in the day, then don’t go on, the queue may be shorter near the end of the day.
8. Arrange a meet up place with your friends, so if anyone gets lost you’ll all find each other. The recommended meet-up point is the foot of Towers Street by Storybook Land.
9. Plan when you’re going to eat- you don’t want to ride Submission just after your lunch!
10. If you have a long journey home then don’t go on one of the wet rides at the end of the day, you’ll only end up sitting in the car, wet through.
11. Abide by park rules, smoke in the designated smoking areas, use the litter bins and put chewing gum in the special ones.The the more Alton Towers have to spend on cleaning up after you, the less they’ll invest in the future.
12. Tie up your shoes so they don’t fall off on the rides. And wear comfortable footwear.
13. The signs in the queue lines telling you how long you will be queuing for are not always 100% accurate.
14. If there is a long queue for the Skyride, you may want to walk to where you want to go. It could be quicker. And there’s never been a better time to walk then now with the Haunted Hollow to follow.
15. When you go to eat. Be warned the place’s get busy between 11am to 1pm.
16. Get your car park token at the start of the day. This will avoid you queuing when you leave the park.
17. Do not throw away your ticket, because it is proof that you have paid if suspicion arises.
18. At the start of the day go to the far side of the park, maybe Dark Forest or X Sector, then work your way back to the entrance, this should reduce your queue times, maybe go on the bigger rides whilst everyone else is having lunch.
19. Buy drinks from restaurants and food-outlets, not vending machines, and always ask for no ice, it costs less and you get more. Alternatively use the parks coke-refill service, where you can pay at the start of the day and get free refills from selected food-outlet in the park.
20. Make use of the priority parking near to the entrance – parking here costs more but it saves having to ride the monorail to get into the park.
21. Buy gifts and merchandise near the end of the day to avoid carrying it around, or to avoid queues later on in the day use the collection service. Buy your gift or on-ride photo and tell the shop assistant that you want to collect your item when you leave. As you leave the park go to the pick up point in Towers Trading.
22. Look out for the on-ride photographs and make sure you smile :-) Also take advantage of having your on ride photos taken to the photo pick up point in Towers Trading where you can collect your picture when you go home. This saves you carrying your photo around with you.
23. If you have children that like to wander off then go to guest services and get a wristband which you can put your name and mobile number on. If your child is found unattended they will be taken to the Lost Children Centre in the windmill at the farm, where staff will phone you.